The miracle of Harlesden [article]

Sometimes, the best thing management can do is to get out of the way, writes Francis Gouillart in his blog on co-creation. Invited to assist in helping the local UK unemployment office in Harlesden engage with the ethnic communities in the region, Gouillart explains that overcoming his initial urge to jump on a plane back to Boston was worthwhile. An interesting read, if you are in any sort of leadership roles.